Lock Desk Specialist
Corporate Support
Lewisville, TX

Lock Desk Specialist
Stearns Lending, LLC is a leading provider of mortgage lending services in Wholesale, Retail, Strategic Alliances and Consumer Direct sectors throughout the United States where licenses are held. The company was ranked as the #3 Wholesale Lender nationwide by Inside Mortgage Finance in 2016.*
If you are interested in joining an exciting team where excellence and customer service are a fundamental part of the culture, Stearns Lending, LLC is the place for you!
At Stearns, we consider all employees an everyday hero and we are always looking for OUTRAGEOUSLY TALENTED® individuals to join our team. 
Job Summary:
We are searching for an energetic Lock Desk Specialist to support our Secondary Department.  The ideal candidate will have 2 to 3 years of Secondary Marketing experience.  
Job Responsibilities:
  • Accept rate locks from internal and external clients and confirm rate locks back to the client.
  • Review and verify price quotes and locks requests.
  • Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into LOS.
  • Assisting inbound callers with pricing registration questions and procedures.
  • Communicate with the mortgage loan officers, underwriters
  • Reconciling daily locks.
  • Providing price quotes for rates not published on rate sheets.
  • Resolving price discrepancies at the time of lock and loan purchase.
  • Other duties may be assigned. 
Desired Skills, Experience, or Education:
  • Minimum 2 years’ experience in mortgage pricing and rate sheets.
  • Strong mathematical/analytical skills.
  • Excellent written and verbal communication skills.
  • Excellent time management skills and the ability to work in a fast paced environment.
  • Demonstrated ability to work well under pressure.
  • Superior customer service skills.
  • Knowledge of Empower or Lending Space preferred.
  • Should be willing to work some overtime. 
Stearns Lending is an equal housing lender and is licensed to conduct business in 49 states and the District of Columbia. Additionally, Stearns Lending is an approved HUD (United States Department of Housing and Urban Development) lender; a Single Family Issuer for Ginnie Mae (Government National Mortgage Association); an approved Seller/Servicer for Fannie Mae (Federal National Mortgage Association); and an approved Seller/Servicer for Freddie Mac (Federal Home Loan Mortgage Corporation). Stearns Lending is also approved as a VA (United States Department of Veterans Affairs) lender, a USDA (United States Department of Agriculture) lender, and is an approved lending institution with FHA (Federal Housing Administration). Stearns Lending, LLC is located at 4 Hutton Centre Drive, 10th Floor, Santa Ana, CA 92707. Company NMLS# 1854.
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