•Prepare mortgage loan file by reviewing loan application: clarifying or obtaining additional information.
•Confirms mortgage loan application information by mailing verification forms; contacting verification sources.
•Obtains mortgage loan documentation by ordering credit report, appraisal, title, and related information.
•Identifies mortgage loan application and documentation problems by highlighting deficiencies; notifying mortgage loan underwriter and mortgage loan supervisor.
•Prepares closing statements and informs borrowers by calculating principal and interest payments, and closing costs; forwards information to borrowers.
•Maintains customer confidence by keeping mortgage loan information confidential.
•Updates job knowledge by participating in educational opportunities; maintaining personal networks.
•Provide outstanding customer service levels.
•Minimum of 3 years’ current experience in the mortgage industry.
•Strong knowledge in “A” Paper
•FNMA / FHLMC and FHA/VA programs required.
•Working knowledge of Data Trac.
•Excellent written and oral communication skills.
•Strong organizational and analytical skills.