|AVP, Retail Support|
|AVP, Retail Support-JO-1706-1408|
|Santa Ana, CA|
Essential Duties and Responsibilities include the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School; mortgage application support, account manager, production assistant, loan officer, processor experience preferred
Experience leading and recruiting to support team.
To perform this job successfully, an individual should have knowledge of the following systems: Outlook, Word, Excel, SharePoint, Skype, Empower/orijin, Call Center phone and ticketing systems (NextLevel/Cherwell), GotoWebinar, Bomgar and Internet applications.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typical of a call center – moderate to loud noise level